10 Characteristics of good nurse- patient relationship Relationship is therapeutic Exist until patent have fulfilled the health care needs Nurses' work is to attain. Patients won't always make your life easy, but learning how to work with difficult ones is part of working in healthcare. Which interpersonal skills. This chapter discusses the intrapersonal aspects of the doctor–patient relationship. Interpersonal skills are essential to a physician's work with patients.
The only interaction you have with them is medication time". One participant stated, "no one cares. It's just, they don't want to hear it. They don't want to know it; they don't want to listen". These findings bring awareness about the importance of the nurse—client relationship. Building trust[ edit ] Building trust is beneficial to how the relationship progresses.
Interpersonal relationships among hospital nurses and the use of communication skills
Wiesman used interviews with 15 participants who spent at least three days in intensive care to investigate the factors that helped develop trust in the nurse—client relationship. Patients said nurses promoted trust through attentiveness, competence, comfort measures, personality traits, and provision of information. Every participant stated the attentiveness of the nurse was important to develop trust.
One said the nurses "are with you all the time.
Whenever anything comes up, they're in there caring for you". They took time to do little things and made sure they were done right and proper," stated one participant. One client stated, "they were there for the smallest need. I remember one time where they repositioned me maybe five or six times in a matter of an hour". One said, "they were all friendly, and they make you feel like they've known you for a long time" Receiving adequate information was important to four participants.
One participant said, "they explained things. They followed it through, step by step". Emotional support[ edit ] Emotional Support is giving and receiving reassurance and encouragement done through understanding. Yamashita, Forchuk, and Mound conducted a study to examine the process of nurse case management involving clients with mental illness. Nurses in inpatient, transitional, and community settings in four cities in Ontario Canada were interviewed.
The interviews show the importance of providing emotional support to the patients. One nurse stated that if the client knows "Somebody really cares enough to see how they are doing once a week To them it means the world". A nurse stated that "We're with the families. We can be with them as oppositional and overly involved and somewhere else in between, and we're in contact with them as much as they want".
The study reaffirmed the importance of emotional support in the relationship. Humour[ edit ] Humour is important in developing a lasting relationship.
Astedt-Kurki, Isola, Tammentie, and Kervinen asked readers to write about experiences with humour while in the hospital through a patient organization newsletter. Letters were chosen from 13 chronically ill clients from Finland.
The clients were also interviewed in addition to their letters. The interviews reported that humour played an important role in health. A paralyzed woman said, "Well you have to have a sense of humour if you want to live and survive. You have to keep it up no matter how much it hurts". One participant stated, " A participant said, "For male patients humour is also a way of concealing their feelings.
It's extremely hard for them to admit they're afraid". Interpersonal Relations in Nursing. Interpersonal Theory in Nursing Practice: Selected Works of Hildegard E. Springer Publishing Company, Journal of Nursing Administration, 35 1 Professional Communication Skills for Nurses sixth edition.
In Communications in Nursing Seventh ed.
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Practice summarizing and paraphrasing to build your relationships. Click To Tweet 2. Communication Written and verbal communication skills are equally crucial in this field. When seeing patients from various backgrounds, being able to communicate with a diverse group of people is important. These include eye contact, vocal tone, and body language. Just as you should pay attention to verbal cues, be mindful of your body language.
The Top 7 Interpersonal Skills for NPs | Healthcare Careers
Implementing these strategies for strong communication skills will help build trust, confidence, and credibility. Learning how to deal with these pressures will not only help you in the long run, but will also prevent your mood from interfering with patient relationships. In addition, papers involving student cohorts were also excluded as were papers that reported solely on satisfaction surveys.
Data evaluation The search strategy initially identified papers after removal of duplicates Figure 1. The authors RK and KW independently identified 37 potential papers for inclusion based on titles and abstracts. The authors RK, KW, and JD independently appraised the 37 identified papers based on the inclusion and exclusion criteria.
Disagreements that arose were resolved by debate and consensus. Thirty studies were subsequently excluded, leaving a total of seven. The reference lists of the included studies were reviewed, which eventuated in the identification of three additional studies for inclusion with ten studies included in this integrative review.